At Chalet Perfect account, we make sure that returning your item is simple, easy, and convenient by following these steps:
1. Log-in to your Chalet Perfect account by using the email address you used when placing your order.
2. Select 'Returns' from your account menu.
3. Follow the prompts to initiate your return and confirm that your item matches the return rules.
A No Return policy will NOT result in No Refunds.
The seller pays return postage for Not as Described cases.
1: Doesn't work or defective
2: Doesn't match description or photos
3: Wrong item sent
4: Missing parts or pieces
5: Arrived damaged
6: Doesn't seem authentic
4. We will send you your return label.
5. Pack the items you wish to return in the original delivery satchel or any satchel of similar size and seal it securely.
6. Remove all existing labels, then tape the new return label to the outside of the satchel.
7. Drop off your return at any Post Office or Red Street Posting Box, so we can track it safely back to us.
8. Keep an eye on your emails for updates on your return progress.
See, it’s quick and straightforward!
