Politique d’expédition

Delivery and service

We focus on product quality, great service and a speedy delivery. Thanks to a one-stop production facility, we dispatch many products within 24 hours of receiving the order. This is because all of our staff and production capabilities are in the same building, ensuring each product is printed and manufactured to high standards. Production times vary according to each product detailed on its' product-page, and add shipping time on top. Delivery does not have to be to billing address which is great for ensuring acceptance of the parcel or sending gifts. We do not count weekends or public holidays as production days.

Delivery

We use FedEx, DHL, TNT or similar service as our default delivery option. We suggest this service as it includes package tracking and a guaranteed speedy delivery. This service can take as little as 3 days, or as long as 5 days on average, depending on the destination and its accessibility. Shipping costs and time can vary significantly for remote areas, and it may be necessary for us to charge an additional fee. In such a case we would call to discuss the payment before a charge is incurred.

We offer worldwide shipping with customs duties paid for most countries. If you are placing your order from outside Australia, UK, Europe, Canada, USA and would like delivery to your country please check with us first to see if we can offer a customs and tax paid international service for your country to avoid potential charges. 

If your order is to be delivered outside Australia, Europe, UK, Canada or USA, you may incur additional charges beyond our control. This could be non-reclaimable customs tax as well as administration fees. We advise checking the specific customs or import duty policies for your delivery country.